Cancelation and Refund Policy

This Cancellation and Refund Policy ("Policy") applies to all orders placed on the website located at mayursweets.in (the "Website") operated by [Your Company/Organization Name] ("we," "us," or "our"). By placing an order on the Website, you agree to the terms and conditions of this Policy.

1. Cancellation

1.1 Cut-off Time:

Cancellations can be made before the cut-off time of our shipping slot. The cut-off time will be clearly communicated to you during the ordering process.

1.2 Cancellation Requests:

To request a cancellation, please get in touch with our customer service team using the contact information provided at the end of this Policy. Please provide the necessary order details for us to process your cancellation request.

1.3 Fraudulent Transactions:

We reserve the right to cancel any orders that we suspect to be fraudulent. In such cases, we will exercise our sole discretion to determine the cancellation and refund process.

2. Refunds

2.1 Refund Method:

If your cancellation request is approved, we will refund all payments made for the canceled order. The refund will be processed in the form of store credit or cashback, which will be determined by us.

2.2 Store Credit:

If your refund is issued in the form of store credit, it can be used for future purchases on the Website. Store credit will be applied to your account and can be used towards the payment of subsequent orders.

2.3 Cashback:

If your refund is issued as cashback, the refunded amount will be returned to the original payment method used during the order placement. Please note that the processing time for the cashback to be reflected in your account may vary depending on your financial institution.

3. Contact Us

If you have any questions or need assistance regarding cancellations and refunds, please contact our customer service team at annalakshmi_chennai@yahoo.co.in. We will be happy to assist you.

4. Changes to this Policy

We may update this Cancellation and Refund Policy from time to time. We will notify you of any changes by posting the revised Policy on the Website. We encourage you to review this Policy periodically for any updates.

By placing an order on the Website, you acknowledge that you have read, understood, and agreed to be bound by this Cancellation and Refund Policy.